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MERCHANDISE RETURN POLICY ITEMS DAMAGED DURING SHIPMENT
All merchandise damaged during shipment is covered by the shipper. If you receive merchandise damaged during shipping, please contact our Customer Service department within 30 days of the date of shipment of your order, and your claim will be processed immediately. NOTE: Established procedures by UPS, U.S.Parcel Post, and trucking lines, must be complied with or they may deny your claim.
AUTHORIZATION FOR RETURN OR REPLACEMENT To obtain a Classic Gifts and Decor authorization to return an item for credit or replacement, email info@ClassicGiftsandDecor.com within 30 days of purchase. Please let us know the reason you are making the return, and whether you would like a replacement or refund. Non-defective merchandise returns will incur a 25% restocking fee, and shipping costs are non-refundable. Items or orders returned without return authorization will not receive credit or replacement and will be shipped back to you at your expense.
CONDITIONS
Non-defective merchandise must meet the following conditions to qualify for return acceptance.
1.) Merchandise must be in its original minimum inner pack quantity, as shipped by Classic Gifts and Decor. Broken quantity inner packs are not returnable.
2.) Sample items are not returnable.
3.) Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged. If you do not meet the conditions described in this return policy the item will be returned and shipping cost for the return will be charged.
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